Returns & Exchanges
We want you to be completely satisfied with your purchase, which is why we offer a 30-day window for returns and exchanges on all eligible fashion items. All products must be returned in their original condition, unworn and with all tags attached, to ensure a full refund to your original payment method.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the 'Order History' section to select the items you wish to return and receive a prepaid shipping label.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.
- 3.Ship the Package
Affix the provided prepaid label to your package and drop it off at any authorized shipping location or schedule a complimentary pickup.
- 4.Receive Your Refund
Once our quality control team inspects your return, a refund will be processed back to your American Express card within 5 to 7 business days.